Return from Buyer

Title: Processing Returns from Buyers

Purpose

Sometimes, a delivery to a buyer may be rejected or partially returned. In such rare cases, it is important to re-enter these items into the system to ensure accurate stock levels and maintain full traceability.

Web Application

1. Navigate to Warehouse → Receive Orders → Return from Buyer.

2. Select the Buyer.

3. Enter the Item and Quantity returned.

4. Assign a Storage location.

5. Confirm.

Mobile Application

1. Open Receive Orders.

2. All the return from Buyer orders can be seen under the list.

3. Select the Receive order you would like to proceed.

4. Enter the Item and belonging details.

5. Insert comment if applicable.

6. Confirm the Return from Buyer Note.

Notes

- While returns from buyers may be infrequent, it is crucial to follow this workflow to ensure that system stock aligns with real conditions.

- It is important to clearly identify returned items to avoid confusion with newly purchased or harvested items.

In the event of a return from a buyer, it is essential to promptly and accurately process the return in the system. By following the outlined steps, we can ensure that stock levels are always up to date and that we maintain full visibility and traceability of all items. 

If you have any questions or encounter any issues while processing a return from a buyer, please do not hesitate to reach out to our customer support team for assistance. We are here to help and ensure that all returns are handled efficiently and accurately.