FAQs and Tips – Receive Orders

Modified on Wed, 8 Oct at 11:34 AM

When it comes to receiving orders, there are a few common questions and tips that can help you navigate the process smoothly. Here are some frequently asked questions and tips to keep in mind:


When does stock increase?

Stock will only increase after confirmation. Drafts are informational only, so make sure to confirm your order to see the stock increase reflected.


Can multiple items be in one order?

Yes, multiple items can be in one order. Each line represents one item, and all can be confirmed together for a seamless process.


What if a return from the field is forgotten?

If a return from the field is forgotten, the stock will not reflect reality. The correction can be entered later via web, but it's best practice to record the return immediately for accurate inventory management.


Mobile or Web — which to use?

When it comes to receiving orders, using the mobile app allows for quick confirmations at the warehouse gate or in the field. On the other hand, the web platform is ideal for making corrections, reviewing order history, splitting lots, and handling larger data entry tasks.


How are harvests linked to fields?

Each harvest entry must specify the field it came from. This ensures traceability for certification and reporting purposes, so be sure to link each harvest to the correct field.


What if one harvest load goes into two storages?

If one harvest load goes into two storages, simply enter two lines in the receive order, each with its respective storage and quantity to accurately reflect the distribution of the harvest load.


We hope these tips and answers to frequently asked questions help you navigate the process of receiving orders more effectively. If you have any further questions or need assistance, feel free to reach out to our customer support team.

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